Customer Service Representative
Division:
AMT Warranty
Location:
Cleveland, OH
Travel:
None
Education:
Some College Preferred
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Summary: Receive, investigate and respond to all customer inquiries regarding extended warranty service programs.
Essential Duties and Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.
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Talk with customers by phone concerning extended service plans.
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Detail oriented with the ability to multi-task and follow procedures.
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Proficient in Windows-based programs with superb navigational skills.
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We are currently seeking bilingual candidates that speak Spanish or French fluently
Qualifications:
Communication:
Professional phone etiquette and excellent oral and written communication skills.
Equipment Used:
MS Office, Cisco IP Phone System
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