Our Commitment To Privacy
AmTrust Financial Services, Inc. may collect nonpublic personal information about you or your employees in order to provide insurance products or services. We believe that our customers’ information should be respected and protected, and we are committed to protecting your information for use only as appropriate to provide you with the best possible products and services.
Information We Collect
We may collect and use nonpublic personal information about you or your employees from the following sources:
- Information we receive from you on applications
- Information we obtain from our affiliates, your independent insurance agent, consumer-reporting agencies or other sources
- Information we receive from a medical professional who has treated your employees.
- E-mail address
- Survey questions
- Phone number
Sharing Information We Collect
We may use your e-mail address to communicate with you, such as to notify you of your status to join our Service Center Network. We use return e-mail addresses to answer the e-mail we receive. We may also use these e-mail addresses to provide order status and order tracking information, and to respond to queries.
We do not sell your information to any third parties, and we do not disclose it to third parties that are not affiliated with us unless necessary to service your policy, process a claim or as otherwise permitted by law. We may share information with your independent insurance agent, insurance adjusters, consumer-reporting agencies, medical providers, insurance regulators or data reporting/collection or others as required by law.
Safeguarding Your Information
We restrict access to your nonpublic personal information to those employees of the AmTrust North America family of companies who need that information to provide products or services to best meet your insurance needs. We maintain physical, electronic and procedural safeguards that comply with the applicable state and federal regulations to protect your nonpublic personal information. We have installed usernames, passwords and other safety features on our website to ensure that your information remains secure. Through our Confidentiality Policy, which applies to all employees, we restrict the use of your personal information and require that it be held in strict confidence. We will never sell your personal information to any other company.
How To Contact Us
Thank you for choosing AmTrust Financial Services, Inc. We value you as a customer and appreciate the opportunity to serve you.